independent

Sunday 25 August 2019

Shock at collapse of holiday booking site

PADRAIG BYRNE

A WEXFORD-BASED online holiday company has left many people around the country out of pocket by suddenly going out of business last week.

Selfcatering. ie, which is owned by Power Holiday Homes Management Ltd in Rosslare and whose managing director Mary Power regularly appeared on TV3 as a travel advisor, sent out emails at 7 p.m. last Thursday stating that the company had gone out of business with immediate effect.

The email read: 'It is with deep regret that after 14 years in business, Selfcatering. ie announces that it has ceased trading with immediate effect. Please appreciate that this was a last resort with every effort made by the company to prevent this situation, and it is with deep regret the company has ceased trading.'

The suddenness of the announcement took many customers by surprise, with one of them telling RTE Radio's ' Liveline' programme that she paid €750 last month for a holiday for her family in Lahinch.

'I rang the company that owns the houses and they said that they have no money received from selfcatering since June, so our money is still with selfcatering.ie.

'So we have a house available to go to in August but we're going to have to pay more money if we want to go on holidays and we can't afford any more money,' she said.

The company's website is now completely down and contains only a message advising holidaymakers to 'contact your caretaker directly' to arrange a solution regarding their holidays. Some owners of the holiday homes, or 'caretakers', have been sympathetic towards the plight of those who had booked their holidays with Selfcatering.ie and have offered them their holiday homes at discounted rates. However families would have to pay this discounted rate on top of what they had already paid in advance for the holiday to the self-catering website.

Managing Director, Mary Power appeared on TV3's ' Ireland AM' programme last Wednesday offering travel tips, but she has been unavailable for comment ever since then.

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